I was reading the blog of Chris Brogan and he has some great points that I would like to share as well.
5 Things Small Business Owners Should Do Today Online
1. Start a blog – I can’t think of any simpler website technology to start and master, and there are cheap and free platforms readily available. Why a blog? Because they’re easy to create, because they’re easy to update, because they encourage repeat visits, and because you can use them in many flexible ways.
2. Start listening – People are talking about you. Find out where they are and who they are. When you’re done with that, start finding new business opportunities. People tweeting or blogging about being in your neck of the woods? Reach out, if it makes sense. Free advice on how to grow bigger ears.
3. Try Twitter OR Facebook – Let’s not rush things. Facebook has many more users, but it’s a bit harder to find customers, prospects, partners and colleagues. Twitter is easier to use and faster to connect with people, but there are far fewer users on there today. If you go with Facebook, make a personal account under your own name, and then start a fan page for your business.
4. Get the word out – If you’re going to spend time building these social sites, let’s presume that you want more people to contact you and interact with you through them. Print business cards with the company name, and/or the request for people to join your fan page or follow you on Twitter. Extra points if you give them a social-media-tool-only discount of some kind.
5. Try moving the needle – now lets really get crazy. See if you can fill the place up with social-media minded folks. Okay, this won’t work for every business, but don’t be too quick to count out the idea. Let’s try inviting them to a store-only special event, or let’s give them a discount code. You know, the stuff you already know how to do. Any difference in the results? See if you can do some kind of really special one-day-only push, and what that brings to you.

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